Building Retail That Lasts

Join 500+ retailers, brand owners and industry leaders at Retail Summit Asia 2026 on 10 September at Menara AFFIN, TRX. Discover what it takes to build retail that lasts.

10 September 2026
Menara AFFIN, TRX
Get Tickets
2,500+
Brands empowered since 2024
400+
SME founders under one roof
30+
Industry speakers & moderators
9
Keynote & panel sessions

6 Strategic Insights to
Sharpen Your Next Move

01

Brand-building beyond trends and price wars

Hear from Claire Organics, Tanamera and XIXILI about loyalty that lasts.

02

Anticipate what Malaysian shoppers want next

See how buying behaviour is reshaping products, positioning and customer experience.

03

Expand regionally without losing local connection

Discover how Malaysian brands enter new markets without losing local relevance.

04

Use AI without losing human touch

See where AI strengthens customer journeys—and where people still matter most.

05

Scale with retail tech, without operational chaos

Learn how the right retail tech supports expansion without disconnected systems.

06

Resilience in an uncertain market

See how resilient retailers respond to changing costs, demand and disruption.

Access Pass

Limited seats available for Retail Summit Asia 2026. Secure your pass now.

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  • Full-day access to all mainstage keynotes & panels
  • Complimentary breakfast & lunch (Standing)
  • Digital delegate kit
  • Exclusive RSA gift pack
  • Networking opportunities
RM 129
Get Tickets Now

Event Agenda

8:15 AM

Registration Starts

9:00 AM

Morning Networking

10:00 AM

Summit Begins

10:05 AM

Opening Remarks

Speaker
Y.B. Ng Sze HanSelangor State EXCO for Investment, Trade and Mobility
10:20 AM
Unified Commerce

The Best Brands Are Focusing Less On Acquisition

Speaker
Chong XianHead Of Product, EasyStore
10:40 AM
Keynote Address

Claire Organics: Grow Beyond Trends, Algorithms and Price Wars

A Malaysia brand story on loyalty, community, and competing beyond discounts.

Speaker
Louise ChuFounder, Claire Organics
11:10 AM
Panel Discussion

The Brand Playbook: Lessons From Malaysian Brands Built To Last

Discover how three Malaysian brands built lasting reputations, from three decades of heritage to global expansion.

Speakers
Faridah FadzilDirector, Tanamera
Tara TanCMO, XIXILI
Foo Chuen ChanHead of BD, Meet Mee
Moderator
Wong Kah CaneVistage Chair, Vistage
11:50 AM
Panel Discussion

Wake-Up Call: Malaysia’s Future Customer Will Not Shop Like Today’s

Learn how better journeys turn new buyers into loyal repeat customers.

Speakers
Sarini ZainalFounder, The Pastels Shop
Hairul AdliCEO, Bookcafe
Josh TeoFounder, Hisbrew Coffee
Moderator
Alleena AbdullahFounder, Yellow Tree Malaysia
12:20 PM

Lunch and Networking

2:00 PM
Panel Discussion

Purpose-Driven AI: Smart Workflows For Greater Customer Journey

How brands use AI while keeping customer relationships personal and human.

Speakers
Andrew AndersonFounder & CEO, ambty
Bayu Eka PutraCOO & Co-Founder, Mimin
Shermaine WongFounder & CEO, Cult Creative
Chee Annn8n Ambassador
Moderator
Ezri Nor SyafrenCo-Founder & CEO, Techtamu
2:40 PM
Success Story

Abbie & Friends (Luxe): How Sharing Love Became Our Competitive Advantage

How a soft toy retailer delivers love through distribution excellence

Speaker
Chan Chi LeongCEO & CPO, Abbie & Friends (LUXE)
3:00 PM
Panel Discussion

Tech For Retail: What Founders Should Invest In Before Their Next Stage Of Growth

Know what to invest in before operations slow your next stage.

Speakers
Faizal RazaliAssociate Director, Strategic Engagement, Fiuu
Michelle LimPublic Affairs & Branding, J&T Express
Cikgu Anna AzizFounder, Anna Aziz Consultant
Chai Lee FongCEO, Famsy
Moderator
Mazin SirajEvent Host, Techtamu
3:40 PM
Panel Discussion

What's Next: Proactive Play in an Uncertain Market

Understand the shifts changing how Malaysians discover, decide, and buy in the coming years.

Speakers
Angus Tan Managing Director of Direct Channel, Group Enterprise Banking, Affin Bank Berhad
Moderator
Salman AhmadHead, Startup & Digitalization, Sidec
4:10 PM
Keynote Address

Bayu Somerset: From Online Fashion Brand To 18 Outlets Built To Last

Hear what sustainable retail expansion really takes beyond the first breakthrough.

Speakers
Dania KamalulHead of Marketing, Bayu Somerset
4:30 PM

Summit Ends

Proudly Backed By Industry Leaders

In Collaboration With

Marquee Partner

Strategic Partners

Community Partners

Malay Mail
Yahoo News
Business Today
NST
TEA
Malay Mail
Yahoo News
Business Today
NST
TEA

FAQs

Retail Summit Asia 2026 takes place on 10 September 2026 at the Menara AFFIN Auditorium (Level 26) at TRX, Kuala Lumpur. Registration opens at 8:15 AM. Arrive early to enjoy complimentary breakfast and connect with industry leaders and fellow entrepreneurs.

Click the ticket button below to register through our official Eventsize ticketing page. The Early Bird Pass is priced at RM99, while the standard pass is RM129.

Your pass includes:

  • Full-day access to all mainstage keynotes and panel sessions
  • Complimentary breakfast and lunch
  • Digital delegate kit
  • Exclusive RSA gift pack
  • Networking opportunities with retailers, founders and industry leaders

Yes. Complimentary breakfast and lunch are included in your pass. Lunch will be served in a standing networking format. If you have dietary requirements, please contact the organiser in advance so the available options can be confirmed.

Paid visitor parking is available within the TRX district, with additional parking at The Exchange TRX. Parking is subject to availability and is not included in your event pass.

As the event takes place on a weekday, attendees are encouraged to arrive early or use public transport. Current parking information is available from The Exchange TRX.

Take the Kajang or Putrajaya MRT Line to Tun Razak Exchange (TRX) station. Use Exit B (Pintu B) towards Exchange 106, then follow the signs to Menara AFFIN.

Ready to Build Retail That Lasts?

Join founders, retailers, and industry leaders for one day of practical strategies, meaningful connections, and real conversations shaping the future of retail in Asia.